Host FAQ
Deciding to Host
- Is my Property right for Hipcamp?
- How can I get started with Hosting on Hipcamp?
- How much does it cost to list on Hipcamp and is there a commission fee?
- How much money can I make as a Hipcamp Host?
- Do I need a permit or government permission to host campers?
- Does Hipcamp Have Hosting Standards?
Building a Hipcamp
- How do I make my Hipcamp Bear-Smart?
- How do I minimize wildlife attractants on my property?
- Do I need to provide toilets?
- Am I required to provide drinking water?
- Do I have to interact with Hipcampers when they visit my property?
- Can I have campfires on my property?
Creating a Listing
- Where can I add information about site access?
- What is Hipcamp Donations and how does it work?
- What kind of rules should I set for my Property?
- Setting your property address and verifying the entrance
- How do I complete a background check with Hipcamp?
- How do I create a Hipcamp listing?
Opitimizing for Higher Earnings
- How do I charge a fee for extra vehicles?
- How do I change my minimum and maximum night stay?
- How can I automatically adjust pricing and minimum nights during holidays?
- Can I offer a discounted price for longer stays?
- How far out can Hipcampers book and can I require advance notice?
- How do I charge a pet fee?
Managing Your Calendar
- How do I block and unblock days on the Calendar?
- How can I change my site price for specific nights?
- How do I block off months at a time in my calendar? [Desktop]
- I’m closed for the season. Should I block dates or pause my Property?
- How do I pause, deactivate, and reopen my site?
- How do I offer weeknight discounts?
Managing Bookings
- How do I refund a camper? [Host]
- How do I cancel a booking? [Host]
- How does it work if a Hipcamper wants to change their trip dates?
- How do I move a booking to a different site?
- What information will I receive about each booking?
- If a Hipcamper arrives with more people than are recorded on the booking, what should I do?
Managing Communication
- Using the Hipcamp Inbox
- How do I set up scheduled messages?
- How to send a Broadcast to your Hipcampers
- How to manage your notification preferences
- How do I message all onsite Hipcampers?
- How to report spam/solicitation
Payments
- Navigating the Payouts tab
- When do I get paid and what are my payout method options?
- What is a balance adjustment?
- Where can I find my Host booking statements?
- How do I update my Stripe information?
- How do I update my bank account details?
Administration & Taxes
- How do I download a report of my payouts?
- How do I see and download all of my bookings?
- How do I collect taxes with Hipcamp?
- What should I know about Sales and Occupancy taxes in the United States?
- Will I get any U.S tax forms from Hipcamp?
- What should I know about taxes in Canada?
Editing & Updating Your Property
- Setting up your Calendar and Pricing for 2026
- How do I add a new site to my property?
- How do I delete a site?
- How do I change my price?
- How do I update my Property page?
- How do I edit the location of my Site pins?
Marketing Your Hipcamp
- How to Add a Hipcamp Link to Your Website
- Can I offer discount codes and how do I make them?
- Tips for getting positive reviews
- What affects my Property’s search ranking on Hipcamp?
- How can I add a 'Book on Hipcamp' or 'Highly Rated on Hipcamp' button to my website?
- How do I market my Hipcamp Property on Instagram?
The Hipcamp Photography Program
- How does Hipcamp Pro Photography work?
- How do I pay for this? What is the refund policy?
- Will I own the photos from the shoot?
- How do I reschedule my Hipcamp Photographer booking?
- How can I prepare for the shoot?
- I have multiple sites- will the photographer shoot them all?
Hipcamp App
Your Account
- How do I reset my password?
- How do I transfer my Hipcamp account to a new owner?
- How can I add a new property to my Hipcamp account?
- How do I delete my account?
- Why can’t I see my Property or messages on my account?
- I already have a Camper account and I want to become a Host
Hosting Policies
- What’s Hipcamp’s policy on off-platform bookings?
- Understanding background checks on Hipcamp
- What is Hipcamp’s policy on responding to requests to book?
- What's Hipcamp's policy on canceling bookings?
- What's Hipcamp's policy on removing reviews of a property?
- What's Hipcamp's policy on Service Animals? 🐕
Insurance & Damage Protection
- How do I renew my Insurance information?
- Does Hipcamp provide Insurance?
- As a commercial campground, do I need my own insurance?
- What is covered under the Hipcamp Insurance Policy?
- Are my Experience, Rentals, or Goods Extras covered under the Hipcamp Insurance Policy?
- What if a Hipcamper damages my Property during their booking?
Updates & Guides
- Preparing for Peak Holiday & Bushfire Season (Australia)
- How Hipcamp tests new features—and what that means for you
- Understanding Booking Trends in 2025
- How is Hipcamp marketing my listing?
- Examples of policies and regulations specific to low-impact camping and camping-based agritourism
- How does the expansion of Hipcamp benefit existing Hosts?