Host FAQ
Marketing your Hipcamp
Deciding to Host
- How does Hipcamp work?
- Is my property right for Hipcamp?
- How much does it cost to list?
- Does Hipcamp take a standard commission?
- How can I market my listing?
- How much money can I make?
Hosting Policies
- How can I be the best possible Host?
- What is a Star Host?
- What is Hipcamp's policy on camper refund requests?
- What happens if I need to cancel bookings because of wildfires, flooding, or other acts of nature?
- Where can I see what's new at Hipcamp and vote for new Hipcamp features?
- What's Hipcamp's policy on removing reviews of your listing?
Creating a listing
- How can I raise my nightly price for specific holidays?
- How do photos on Hipcamp work?
- How do I create a listing?
- What should my photos look like?
- What should I name my listing?
- What should I write in my listing description?
Updating your Listing
- How do I add more sites to my listing?
- What is verification and how do I get verified on Hipcamp?
- How is my recommendation percentage calculated?
- How do I reorder my photos?
- How do I edit my listing description?
- How do I edit or add rules for my listing?
Managing Communication
- How is acceptance rate calculated?
- How do I review a Hipcamper?
- How is response time calculated?
- How is response rate calculated?
- Tips for responding to reviews
- Who can review my listing?
Managing Bookability
- How do I use the calendar?
- Can I sync my Hipcamp calendar with multiple other calendars?
- How do I sync my Hipcamp calendar with my Airbnb calendar?
- How do I sync my Hipcamp calendar with my Google Calendar?
- How do I sync my VRBO or HomeAway calendar with Hipcamp?
- How do I use the mobile calendar?
Insurance & Damage Protection
- Does Hipcamp provide Insurance?
- What does it mean to use my own insurance in addition to being protected under the Hipcamp Insurance Policy?
- What does it mean if I only use my own insurance when Hosting on Hipcamp?
- Can I charge a security deposit?
- What if there is property damage?
- What if I have a bad experience with a camper?