How to send a Broadcast to your Hipcampers

As a Host, you can send Broadcast messages to reach multiple Hipcampers at once. This is a great way to re-engage past guests, share updates with upcoming campers, or communicate with Hipcampers currently on your Property.

Reasons you might want to send a Broadcast:

• Announce seasonal openings or availability
• Share updates or improvements to your Property
• Promote special offers or discounts
• Communicate important information to on-site Hipcampers

When should I use Broadcasts vs Scheduled Messages?

• Use Broadcasts for one-time updates or announcements to groups of Hipcampers
• Use Scheduled Messages for automated, repeatable communication tied to bookings (like arrival instructions or reminders)

Important things to know:

• You can send Broadcasts to:
  • Past Hipcampers
    • This is limited to 1 broadcast every 60 days
  • Upcoming Hipcampers
  • Current Hipcampers
     
• Broadcasts cannot be edited or undone after sending
• Non-Hipcamp links will be edited out (except for Hipcampers with upcoming bookings)

Tips for sending great Broadcasts:

• Keep messages clear, friendly, and relevant to your audience
• Use Broadcasts sparingly, especially for past Hipcampers
• Focus on helpful updates, not just promotions
• Double-check your message before sending, since Broadcasts cannot be undone

How to send a Broadcast:

1. Head to your Hipcamp Inbox
2. Navigate to the Broadcasts tab
3. Click New broadcast
4. Select your audience:
   1. Past Hipcampers
   2. Upcoming Hipcampers
   3. Current Hipcampers
5. Add a title and write your message
6. (Optional) Click Attach files to include images, PDFs, or documents
7. Click Preview to review your message
8. (Optional) Send a test message to yourself
9. Click Send to deliver your Broadcast

Your message will be sent to all selected Hipcampers.

Here’s a helpful video showing the steps:

If you’d like to set up a Scheduled Message instead, you can find more information here: How do I set up Scheduled Messages?