Articles in this section

See more

How to manage your notification preferences

  • Updated

Want to change your email, sms or push notification settings? Find the instructions for the website and app below.

Note - if you don't have notifications for the Hipcamp app turned on in your phone settings first, you may not be able to access your push notification settings. We also provide instructions for turning on app notifications on iPhone or Android devices.

Managing notifications on the website

Managing notifications on the app

Turning on push (app) notifications on your phone

Managing notifications on the website

  • Login to your Hipcamp account
  • Select the menu icon and then Manage account (mobile)
    or, Hover over your picture in the top-right corner and click on Account (desktop)

    Screen_Shot_2022-03-17_at_4.19.11_PM.jpg
  • Select Email and SMS section on the left
  • You can check each box to indicate the notifications you wish to receive. Screen_Shot_2022-04-12_at_12.36.02_PM.png
  • After you make any changes, be sure to click Save changes at the bottom of the page!
Please note, certain types of notifications are required in order for your account and hipcamp account to function properly - these will be greyed out on the notifications page.
 

Managing notifications on the app

  • Click the Profile icon at the bottom of the screen
  • Click “Account” in the top righthand corner of the screen
  • Click “Manage Notifications”
  • You will be given the option to manage your Push, SMS, or Email notifications. Select the notification type and toggle the notifications on or off.

Note - if you don't have notifications for the Hipcamp app turned on in your phone settings first, you may not be able to access your push notification settings. More on this in the section below.

Account app.png

 

Turning on push (app) notifications on your phone

Iphone Instructions

  • Open your iPhone’s Setting App - it looks like this:

  • Tap the Notifications option in the second group of settings. This has a red icon with a white bell:

    Notifications iphone.png

  • Scroll further down on your Notifications settings and tap 'Hipcamp' – every app on your iPhone has it’s own notification settings.

  • Once you’re there, toggle the ‘Allow Notifications’ switch to On. 

  • You can then choose your alert preferences for the Hipcamp App. By default, all three alert types are enabled. We recommend that you leave them all checked to get clear notifications from the Hipcamp app.

       

Android Instructions

There are two main ways to do this on your Android phone:

1.     In the Settings App

  • Open your device’s Settings. Each Android smartphone has a slightly different user interface but no matter the layout, you’ll find the Settings Icon on the Apps Screen. On your Home Screen, swipe up to access the Apps screen:



  • Tap Notifications > App Settings > Find the Hipcamp App > Tap the Notifications setting to On

     

2.     On a Notification

  • Navigate to your notifications by swiping down from the top of your screen.
  • Hold and touch the notification, then tap Settings.
  • You can then allow notifications from that view.

Related articles