As a Host, you can schedule automated messages to be sent to your confirmed guests.
Reasons you might want to schedule messages
- To remind guests of your Property’s rules
- To detail some of the features of your Property
- To recommend activities in and around your Property
- To provide detailed arrival instructions or directions
How you set up your scheduled messages
- Head to your Dashboard
- Scroll down until you see Scheduled Messages
- Click Manage scheduled messages
- Click Add message at the top
- Name your scheduled message and draft your message to your future guests
- Select which Sites this scheduled message applies to and select when it should be sent from the list of these options:
- Immediately after booking
- 1 week before check-in
- 48 hours before check-in
- 24 hours before check-in
- 8am local time on check-out day
- 2 hours after check-out
- 24 hours after check-out
- 1 month after check-out
- 6 months after check-out
- Click Save
Your new scheduled message will be sent to your Hipcampers!
How to send a welcome packet or images via Hipcamp Messages
If you'd like to share a welcome packet or share a file with more information (visual instructions, property map, etc), you can upload your welcome packet as a .pdf file to Google Drive and share the link in your scheduled message. Alternatively, feel free to share a Google Doc as a link. Just remember to enable sharing for "Anyone with the link" on your doc's sharing settings.
If you're looking to update your arrival instructions and directions that are sent within Hipcamp and included on the Hipcamper's Trip page, check out this FAQ!