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  2. Host FAQ
  3. Hosting Policies

Hosting Policies

  • How is my recommendation rate calculated?
  • NSW Short Term Rental Accommodation Regulations FAQs
  • Hosting and COVID in Australia
  • Are there age requirements for Hipcampers?
  • What is a Star Host?
  • Hipcamp’s Inclusion Policy: A Commitment to Building Resilient Communities 
  • How can I be the best possible Host?
  • What about Service Animals? 🐕
  • What happens if I need to cancel bookings because of a public health crisis (COVID-19), wildfires, or other acts of nature?
  • What's Hipcamp's policy on removing reviews of your listing?
  • What is Hipcamp's policy on removing photos?
  • What's Hipcamp's policy on letting booking requests expire?
  • What's Hipcamp's policy on canceling bookings?
  • What is Hipcamp's policy on camper refund requests?
  • Where can I see what's new at Hipcamp and vote for new Hipcamp features?
  • What if I am in a remote location with rough roads?
  • What if I price higher on Hipcamp than other platforms I list with?
  • What's Hipcamp's policy on declining booking requests?
  • Can I require that my Hipcampers be vaccinated or have proof of a negative COVID-19 test before they visit my property?

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