As a Host, you may see a ‘balance adjustment’ on your Payout Statement. The ‘balance adjustment’ amount will be deducted from your payout amount.
You will see a ‘balance adjustment’ if you have issued a refund to a camper after you have already been paid for the booking.
For example, Host Lyndsay was paid $50 for booking #10000 on June 6th. Lyndsay then issued a $50 refund to the camper on June 8th. As a result, Lyndsay saw a balance adjustment of $50 on her payout the next week. This amount was deducted from the earnings she was due.
If you see a ‘balance adjustment’ on your statement, consider any bookings that you have recently refunded. If you need assistance locating the booking, please click the Support button to the bottom right of your screen.