Hipcamper FAQ
How Hipcamp Works
- How do I contact a Host?
- What happens if my personal property is damaged during my Hipcamp trip?
- What are Hipcamp Alerts?
- How do I know if my booking is confirmed?
- Hipcamp Accessibility Policy
- How are Hosts on Hipcamp vetted?
Before you book
- How do I make a booking for a larger group?
- Can I book for someone else?
- Can additional friends join us on a Hipcamp trip just for the day?
- How to use search filters
- How to use a gift card
- How do I apply a discount code?
Modify Your Booking
Cancellations and Refunds
- Where is my refund?
- How do I cancel a booking? [Hipcamper]
- What is the cancellation policy?
- How much will I be refunded for a canceled booking?
- What if I have a bad experience and want a refund?
- Can I get a refund if I cancel outside of a Host's Cancellation Policy?
Your account
- Why can’t I see my booking or messages on my account?
- I can’t find the ‘I’m not a robot’ checkbox
- How do I add or delete a saved credit card?
- How do I delete my account?
- How do I reset my password?
- How do I change my password?