A Host will have chosen one of these eight cancellation policies:
- Super Flexible - If you cancel anytime before your check in day and time, you’ll receive a full refund (minus Hipcamp fees).
- Flexible - If you cancel at least 24 hours before your check in day and time, you’ll receive a full refund (minus Hipcamp fees). If you cancel less than 24 hours before check in, there will be no refund.
- Moderate - If you cancel at least 3 days before your check in day and time, you’ll receive a full refund (minus Hipcamp fees). If you cancel within the 3 days before check in, there will be no refund.
- Strict - If you cancel at least 1 week before your check in day and time, you’ll receive a full refund (minus Hipcamp fees). If you cancel within the 1 week before check in, there will be no refund
- Strict (14 days) - If you cancel at least 14 days before your check in day and time, you’ll receive a full refund (minus Hipcamp fees). If you cancel within the 14 days before check in, there will be no refund.
- Strict (21 days) - If you cancel at least 21 days before your check in day and time, you’ll receive a full refund (minus Hipcamp fees). If you cancel within the 21 days before check in, there will be no refund.
- Super Strict - If you cancel at least 1 week before your check in day and time, you’ll receive a 50% refund (minus Hipcamp fees). If you cancel within 1 week before check in, there will be no refund.
- Super Strict (30 days) - If you cancel at least 30 days before your check in day and time, you’ll receive a 50% refund (minus Hipcamp fees). If you cancel within 30 days before check in, there will be no refund.
The cancellation policy the Host has selected will appear in the 'Getting there’ section of their site page. You will also see it again, and be asked to agree to it, right before confirming your booking or booking request.
The cancellation policy corresponds to the 'check in' time the Host has selected. For example, if their 'check in after' time is 2pm and they have a Flexible Cancellation Policy, you will get a full refund if you cancel before 2pm the day before. If you cancel at 5pm the day before your check in, there will be no refund.
If you are requesting to book a site, but you cancel your request before the Host accepts it, you will not be charged and none of the above policies will apply. The pending charge on your credit card will be released to you within seven business days, usually sooner than that.
Read more about how to cancel a booking in this FAQ.
--------------
Cancellation policies may be superseded by extenuating circumstances or cancellations by Hipcamp for any other reason permitted under the Terms of Service.