Hipcamper FAQ
How Hipcamp Works
- How do I contact a Host?
- How are Hosts on Hipcamp vetted?
- What is Hipcamp?
- How do I find a Hipcamp in a specific area?
- How do I book a trip on Hipcamp?
- Where can I find the address for a Hipcamp?
Before you book
- How to use search filters
- How to use a gift card
- What does it mean when there is an active fire ban on a listing?
- What if there is no toilet at my campsite?
- Can I camp with kids?
- How can I check if a listing is Wheelchair Accessible?
Modify Your Booking
Cancellations and Refunds
- Where is my refund?
- How do I cancel a booking? [Hipcamper]
- What is the cancellation policy?
- How much will I be refunded for a cancelled booking?
- What if I have a bad experience and want a refund?
- Can I get a refund if I cancel outside of a Host's Cancellation Policy?