We know plans can change! If you need to modify your trip—including changing your dates, number of guests, or vehicles—you can usually do that directly from your Trips page.
Before making changes, it's a good idea to review your Host’s cancellation policy. If your booking is already close to the check-in date, you may not be eligible for a refund if your changes result in a shorter or less expensive stay. In those cases, your Host’s policy will determine how much, if any, you’ll be refunded.
This guide walks you through the following:
- How to change your trip dates
- Will I be charged or refunded?
- Don’t see the “Modify Trip” button?
🖥️ On desktop
- Login to Hipcamp (use the same account you used to book the trip)
- Visit your Trips Page
- Click the booking you want to update
- Scroll down and click Change dates
- Select your new trip dates
- Click Continue
🌐 On a mobile browser
- Login to Hipcamp (use the same account you used to book the trip)
- Tap the 3 horizontal lines at the top right of the page
- Select Trips
- Click on the trip you want to update
- Scroll down and click Change dates
- Select your new trip dates
- Click Continue
📱On the Hipcamp App
- Launch the Hipcamp app
- Tap on the Trips icon at the bottom of the screen
- Select the booking you want to modify
- Scroll down and tap Modify Trip
- Click Modify booking
- Click on the new dates and click Review at the bottom
- If an additional charge applies, your receipt will update accordingly before confirming
- If everything is correct, click Submit
Will I be refunded?
Refunds will be processed according to your Host's cancellation window, which is shown on your Trip Page. For instance, if you remove a day from your booking and are within your Host's cancellation window, you will be refunded for that day according to your Host's cancellation policy. If your Host's cancellation window has passed, you will not receive a refund for the date that is removed.
Questions about a fee you were charged for modifying your trip? Please review this FAQ.
We issue refunds immediately but your bank can take up to 10 business days to post the refund to your account, although it is usually quicker than that. Please keep that timeline in mind when checking for the arrival of your refund.
Why was I charged a fee for modifying my trip?
Please keep your Host's cancellation policy in mind when modifying a booking. If you change the dates outside of your Host's cancellation policy, you will be charged as if you're cancelling/rebooking the trip. This is not a fee for the modification itself but is a charge for new dates when the original dates are not eligible for a refund due to the Hosts set cancellation policy.
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Example - changing booking dates: Your trip is tomorrow and you want to move your booking from this weekend to next weekend. The Host has a Strict cancel policy that requires a cancellation a week in advance in order for a refund to be issued. When moving your booking dates, you will not be refunded for the previous days that you had on the Host's calendar and you will be charged to book the new days you are requesting in the future.
- Example - removing dates: Your trip is tomorrow and you want to remove 2 nights from your booking. The Host has a Moderate cancel policy that requires a cancellation 3 days in advance in order for a refund to be issued. You will not be refunded for the 2 removed nights. The amount that wasn’t refunded will show on your receipt as a ‘modification fee’.
You’ll always see your updated total and any refund (if applicable) during the modification process.
🔹 Hipcamp’s service fee is non-refundable unless your Host cancels the booking.
If you have any questions about modifying or canceling a trip outside of the Host's cancellation policy, we recommend reaching out to the Host.
Don’t see the “Modify Trip” button?
If you don't see the 'Modify Trip' button on your Trips Page, it's likely because you booked with a discount code. The modify booking tool will be available soon for all bookings, but in the meantime, the Support Team is glad to help you out! Follow these steps to change the dates of your booking:
- Confirm your new dates with your Host via Hipcamp messages.
- Once your Host has approved your new dates, please reach out to our Support team to adjust your dates. You can do so here.
Need to add more people to your booking? Please follow the steps in this FAQ: How can I change my group size?