If your campground is listed on Hipcamp but you haven’t clicked the “Verify Your Listing” button yet, you might be wondering: Can campers still book? How does it work? What do I need to do?
Good news—we’ve designed the system to be seamless for you, even if you haven’t claimed your listing yet. Here’s how it all works:
✅ Campers book through Hipcamp
When a camper finds your listing and wants to stay at your campground, they’ll choose their dates and site(s), then submit a reservation request and payment through Hipcamp—just like any other booking platform.
✅ Hipcamp places the booking on your behalf
Once the camper submits their request, Hipcamp steps in and places the booking directly with you. This could be through your online booking system, over the phone, or via your PMS—however you normally accept reservations.
We make the booking using our own payment details, so there’s nothing additional you need to process.
✅ If the booking is successful, we confirm with the camper
If the dates are available and you accept the booking, we confirm the reservation with the camper immediately.
If the dates aren’t available or the booking can’t be placed, the camper isn’t charged—and we let them know right away.
✅ For you, it’s just a regular booking
The reservation shows up just like any other booking—there’s no new system to manage, no extra charges, and no additional work required from you.
We’ll provide the usual details you need, such as:
- The camper’s name
- Contact details you can use to get in touch with them
- Support if anything goes wrong—we’re here to help
✅ What if a camper needs to cancel or change their booking?
If the camper needs to cancel or modify the reservation, they should contact Hipcamp directly. We’ll then work with you to cancel or adjust the booking using your standard process and policies.
You’re always in control of your usual terms. Find out more about cancellations and modifications here.
🔓 Want full control over your listing?
To unlock unlimited instant bookings and sync your calendar fully, just click “Verify Your Listing”. It takes just a few minutes and gives you access to:
- Edit your listing details, descriptions and photos
- Respond to camper reviews
- Unlock unlimited bookings
- Real-time calendar and price syncing
- Direct access to camper messages and booking history