We make every effort to protect our Hosts and vet our Hipcampers. Here's how:
- Each Hipcamper signs an agreement stating they’ll follow the rules and guidelines you’ve set up.
- Each Hipcamper is required to review the Leave No Trace principles before making a booking.
- Hipcamper reviews let Hosts leave feedback on Hipcampers after a booking concludes.
- Hipcampers are able to connect their Facebook accounts to their Hipcamp accounts, which provides an additional layer of verification.
- If a Hipcamper is flagged for not following the Hipcamper Standards or a Host's rules, Hipcamp Support will provide clear feedback. If necessary, and in accordance with Hipcamp's own investigation and processes, they will be banned from using Hipcamp in the future.
- Hipcampers are required to use their real names when booking trips.
Luckily, we’re proud to say that we don't often have reports of Hipcampers behaving poorly. In fact, most Hosts say that one of the reasons they love Hipcamp is the quality of guests they receive. Since Hipcamp is a platform specifically designed for camping and glamping stays, Hipcampers tend to be more experienced with the outdoors and have a greater respect for nature and camping etiquette.
If you are wanting to vet Hipcampers more carefully, you can adjust your settings to "Request to book" instead of "Instant book", allowing you to see the Hipcamper's profile and information before accepting their reservation.
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