Your response time lets Hipcampers know how quickly they should expect a response from you, on a scale of 0 to 24 hours. (Requests expire after 24 hours.) Accepting or declining is considered a response—messaging the Hipcamper or expiring is not. It'll only appear on your listing page after you've received 3 booking requests, and will eventually be based on the past 5 booking requests you've received.
We encourage you to accept as many booking requests as possible, but we won't penalize you in your response time if you decline. Having this appear on the listing page is helpful to make sure expectations are set and Hipcampers are happy.
You can view your response rate in the ‘Details’ section of your live listing page.
How to improve your response time:
- Remember that requests expire after 24 hours, and messaging the camper doesn't count as a response
- Opt-in to receive SMS alerts for new requests under "Manage account," located in the navigation on the top right corner
- Pro tip: make sure you've provided your cell number, not landline