Occasionally, some email domains, usually custom ones, see marketing or transactional emails from Hipcamp as spam and will prevent them from being easily delivered to your inbox. Sometimes they are routed to your spam folder, and sometimes they bounce back without being delivered at all.
Here are steps on how to ensure Hipcamp emails are successfully delivered:
- Add these addresses to your contact list:
- Ask your email domain provider for support to see if they can make a change to make sure emails from the above addresses aren't considered spam.
- Use a different email - if you have a Gmail account for instance, we see emails delivered to Gmail addresses very reliably. We do see these issues primarily with custom email domains unfortunately.
- Star a few Hipcamp emails as they arrive in your inbox.