Hipcamp Photographer: What if the property is missing amenities it claims to have or simply isn’t as advertised? April 30, 2025 22:25 Updated If a property is missing amenities or isn’t as advertised, please get in touch with Hipcamp Support at support@hipcamp.com. Related articles How can I request a refund for my trip? Hipcamp Photographer: I don't feel comfortable staying at this property. Contact us How do I contact a Host? Hipcamp Photographer: How do I get paid?