⏱ Be responsive
Help us create a good experience for Hipcampers by responding to booking requests and inquiries within 24 hours. Hipcampers are excited when requesting dates on your land, and it creates a bad experience for them when they don’t hear back from you. Our support team is always happy to help you with this if you need it.
🙋 Communicate with the Hipcamper
Communicating with the Hipcamper before and during their stay helps them feel supported and comfortable. Make yourself available for any questions they might have, which will allow you both to have a better experience. Learn more about managing communication with Hipcampers here.
✅ Accept booking requests
Keeping your calendar as up-to-date as possible means you won’t have to decline any booking requests. It’s discouraging to Hipcampers when dates appear to be available but actually aren’t.
Learn how you can block off dates here.
⭐ Maintain good ratings
By helping create a stress-free experience for the Hipcamper, you’ll almost always get great ratings. If the Hipcamper didn’t have a stellar time, address their concerns directly to make sure you can learn from this for the next time.
You can also respond to Hipcamper reviews! Learn how to respond to their reviews here.
📝 Make sure your listing is accurate
Attract the perfect Hipcampers for your land by ensuring your property and site details are accurate and expectations are set. This means directions are detailed and correct, photos are representative of where the Hipcamper is staying, the description accurately sets expectations, and the amenities you offer will be available during their stay.
☮ Be inclusive
One of Hipcamp’s core values is that diversity is strength, so we expect you to make sure that all Hipcampers regardless of race, gender, sexual orientation, political views, religion, or culture feel welcome and safe on your land.
🙌 Respect the community
When interacting with Hipcampers, other Hosts, and Hipcamp staff, treat everyone with respect and compassion. One of our core values is to leave it better, and we expect you to embody this value by having a positive impact on anyone you meet while on your journey as a Hipcamp Host.
🚀 Market your property
We want you to share your Hipcamp property in as many places as possible so that you can spread the word and get bookings! Some ideas are to post your Hipcamp listing on your website, social media, Facebook, Facebook Marketplace, Craigslist, Twitter, Instagram, and more. Learn more about marketing your property and adding a "Book on Hipcamp" button to your website here.
We're excited to have you as a Hipcamp Host! Read more on our Host Standards here.