Setting a check-in window and checkout time
As a Host, you can customize the check-in and check-out times for each of your units. Setting clear times helps manage arrivals and departures smoothly and ensures a positive experience for both you and your Hipcampers.
You can also define a check-in window, which requires Hipcampers to arrive within a specific timeframe. These details will be displayed on your unit pages so guests know what to expect before booking.
How to Update Your Check-in and Check-out Times:
- Head to your Property page or the Property tab on the app
- Click on Units
- Click on the Unit you would like to edit
- Under 'Edit unit' click Arrival Guide
- Click on the box that says check-in and check out
- Click on Check-in window to set your check-in time
- Click on Check-out time to set your check-out time
- Select the times from the dropdown menu
- Click Save
Offering early check-in or late checkout
Want to offer Hipcampers more flexibility? You can allow early check-in or late checkout for an additional fee. This is optional, but it can be a great way to provide extra convenience while generating more revenue.
If enabled, Hipcampers can select these options when booking, and the fee will be applied automatically.
How to Add Flexible Check-in or Checkout:
- Head to your Property page or the Property tab on the app
- Click on Units
- Click on the Unit you would like to edit
- Under 'Edit unit' click Arrival Guide
- Click on the box that says check-in and check out
- Toggle on Flexible Check-in and select how early or late campers can arrive and add the fee
- Click Save
- Toggle on Late checkout and select how late campers can depart and add the fee