Sometimes you might come across a situation where you’d like to issue a refund for your Hipcamper. Here’s how:
Please note that a refund can only be issued after a booking has started, or if it was cancelled. Check out this FAQ to see steps on how to view cancelled bookings if you'd like to process a refund of any amount for a cancelled booking.
Desktop
- Click here to open your calendar
- Click on the Booking you’d like to refund
- Click on the Refund button
- Once the new window opens, scroll down and enter the dollar amount you’d like to refund.
- Click the Refund button once - make sure to not click it more than once to avoid refunding more than the amount you specified.
- The payment breakdown and the Host and Hipcamper receipts will all be automatically updated.