If a Host can't accommodate you or asks you to cancel, please email firstname.lastname@example.org directly. You should include any relevant documentation including messages or texts with the Host, etc. Our Support team processes full refunds in these cases, including all fees, and works with Hipcampers to find similar spots that are available during the dates that they had booked.
Articles in this section
- How do I inquire about Hipcamp Donations?
- How do I inquire about writing for Hipcamp?
- How do I inquire about partnering with Hipcamp?
- BCF Spring Promotion
- Where can I find a copy of my receipt?
- How do I find a Hipcamp in a specific area?
- Can I camp with kids? 👶
- How can I check if a listing is Wheelchair Accessible? ♿️
- What is Hipcamp?
- How do I book?