As a Host, you are able to choose from 6 different cancellation policy options.
We are testing a new site/unit editor so some of our Hosts will see the new site/unit editor on their Property tab of the Host Dashboard, instead of the existing Listing editor. You can find instructions for both below.
In the new site/unit editor:
- Click on Property from your Host Dashboard
- Click on Sites located next to ‘Overview’
- Click Edit next to the unit you would like to edit
- Click on Booking Details on the left side of the screen
- Click Edit
- Scroll down until you see Cancellation Policy
- Click Done
In the old Listing editor:
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- Click on Property from your Host Dashboard
- Click on Edit Listing next to the Listing you would like to update
- Click on Units and pricing on the left side of the screen
- Scroll down to the bottom of the screen
- Click Save
From here, scroll down and you'll be able to choose from six different cancellation policy options.
Please note: Bookings made before you update the cancellation policy will retain the policy at the time of booking.